Shipping policy
Snug Strands Shipping Policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding Canadian holidays). You'll receive a shipping confirmation email with tracking once your order is on its way.
Canada (Domestic)
- Standard Shipping — delivered within 5–10 business days
- Express Shipping — delivered within 2–4 business days
United States
- Standard International — delivered within 7–14 business days
- Express International — delivered within 3–6 business days
International (26 countries)
- Canada Post International — delivered within 10–21 business days Delivery times may vary depending on customs processing in your country.
Customs & Duties International orders may be subject to import duties, taxes, or customs fees charged by your country. These charges are the buyer's responsibility and are not included in your order total or shipping cost.
Lost or Delayed Packages If your package hasn't arrived within the estimated window, please contact us at hello@snugstrands.ca and we'll investigate with the carrier.